Question 1

How do I book?

Accepted Answer

Click any 'Book' button on this site. You'll be taken to our booking partner Stromma to complete your reservation.

Question 2

Can I cancel?

Accepted Answer

Yes, free of charge up to 24 hours before departure.

Question 3

Can I change my booking date?

Accepted Answer

Yes, you can reschedule free of charge up to 24 hours before your original departure time.

Question 4

Do I need to print my ticket?

Accepted Answer

No. Show your booking confirmation on your phone at the pier.

Question 5

Where do we depart?

Accepted Answer

From the Stromma Rijksmuseum pier at Stadhouderskade 520, right next to the Rijksmuseum. Tram 2 or 12 stops directly in front.

Question 6

How long is the tour?

Accepted Answer

75 minutes in total. You wear the VR headset at 8 historical locations — about 20% of the time. The rest of the cruise you take in modern Amsterdam with the audio guide.

Question 7

Is it suitable for children?

Accepted Answer

Yes, from age 8 and up. Children love the VR experience — it's a magical way to engage with history.

Question 8

What if it rains?

Accepted Answer

The boat is fully covered and heated. The tour runs in all weather.

Question 9

Are drinks and snacks available on board?

Accepted Answer

One welcome drink is included. Additional drinks and snacks can be purchased on board (card payment only).

Question 10

How early should I arrive?

Accepted Answer

Please arrive 10 minutes before departure for check-in and headset fitting.

Question 11

Is there a restroom on board?

Accepted Answer

Yes.

Question 12

Are pets allowed?

Accepted Answer

Service animals are welcome. Other pets are not permitted.

Question 13

What is the maximum group size?

Accepted Answer

Up to 50 guests per boat. For private group bookings (10+ guests), please contact us.

Question 14

What languages is the audio guide in?

Accepted Answer

English and Dutch are available now. Spanish coming soon.

Question 15

What if I get motion sick?

Accepted Answer

The VR moments are short — about 2 minutes each at 8 locations. The boat moves slowly. If you're sensitive, simply keep the headset off.

Question 16

Can I wear glasses with the VR headset?

Accepted Answer

Yes. The headset fits comfortably over regular glasses.

Question 17

Is the boat wheelchair accessible?

Accepted Answer

Limited accessibility. There are stairs to the boarding pier. Please contact us in advance for assistance.

Question 18

Can I book the whole boat privately?

Accepted Answer

Yes. Please contact us for private group bookings (10+ guests).

Question 19

Is the experience suitable for people with epilepsy?

Accepted Answer

The VR experience includes flashing lights at some historical locations. If you have photosensitive epilepsy, please consult your doctor before booking.

Frequently asked questions

Booking & cancellation

The experience

Practical

VR technology

Accessibility & special needs